Why is my transcript shorter than my recording?
AudioScribe's free plan transcribes the first 25 minutes of each file you upload, so a longer recording gets a shorter transcript. Upgrading to Pro, our paid plan, removes that limit for files you upload afterward — it doesn't extend a file you've already uploaded. To get the full transcript, upload the original recording again after you upgrade.
How much gets transcribed
| Where you upload | What's transcribed |
|---|---|
| The free transcription tool on our website (no account) | The first 5 minutes of the file |
| A free AudioScribe account | The first 25 minutes of each file |
| Pro | The full recording — no 25-minute limit |
The free tool's 5-minute preview and the free account's 25-minute limit are separate. On a free account, a longer recording is shortened to 25 minutes before it's transcribed, so the audio or video in your library is the 25-minute version too, and the transcript matches it.
How to get the full transcript
- Find your original recording. You'll need the original file — the copy in AudioScribe is the shortened one.
- Upgrade to Pro. Open the Plans page in Settings and upgrade to Pro.
- Upload the original again. Import it the same way you did before — see how to upload and transcribe audio or video. It's transcribed in full as a new conversation.
- Optional: remove the shorter version. The 25-minute conversation stays in your library until you delete it.
Started in the free tool? The steps are the same: sign up or upgrade, then upload the file again in AudioScribe.
Tip: Keep your original recordings until you've checked the finished transcript.
Ready to try it yourself? AudioScribe is free to start.
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